with our **flat monthly fees** for the lowest total cost of ownership

Improve profitability

with **dual SIM** and **automatic switching** between multiple telecom providers

Prevent downtime

with **the most popular alarm panels** on the market

Integrate seamlessly

with our **pre-programmed devices** and **pre-activated cellular service**

Reduce installation time


# MiNi-LTE-M-AV wins at 2021 SIA New Product Showcase
![Img](https://a.storyblok.com/f/120183/1200x628/27a5f88650/mini-post-award-zero.png)

**June 17, 2021** - M2M Services was recognized by the [Security Industry Association|new tab](https://www.securityindustry.org/) (SIA) as the award winner in the 2021 New Product Showcase, category Communications, and Networking Solutions, for its MiNi-LTE-M-AV. The awards ceremony was virtually held on June 17.

The award-winning device is a universal, 5G- ready, Dual- SIM alarm communicator. It works on both AT&T and Verizon in the same unit which makes it the perfect solution for the 3G/CDMA sunset and the following 4G- LTE sunset. It supports Keybus integration with DSC, Honeywell Vista, Napco, and Interlogix NX alarm panels. And most importantly, it introduces a revolutionary Hardware-as-a-Service (Haas) business model to the US Security Solutions market. M2M Services’ HaaS model provides the US alarm companies with the opportunity to stop paying for hardware for life! The device comes with a lifetime warranty and free replacement in case of cellular sunsets: you ever only pay for the cellular service.

MiNi-LTE-M-AV will be on display July 19-21 at ISC West – the nation’s largest converged security trade show – in Stand 8026 on the [ISC West|new tab](https://www.iscwest.com/) show floor.

The SIA New Product Showcase is the flagship awards program in partnership with ISC West recognizing innovative security products, services, and solutions. Since its inception in 1979, it has been the security industry’s premier product awards program. New products are reviewed by a panel of judges with extensive industry experience, and in 2021, the 30+ judges presented awards for technologies covering 25 product and service categories, along with the Best New Product Award and the prestigious Judges’ Choice Award.
Have a look at the official SIA New Product Showcase [press release|new tab](https://www.securityindustry.org/2021/06/17/security-industry-association-announces-winners-of-the-2021-sia-new-product-showcase-awards/) for the official announcement and learn more about the award and all the winners in this year’s edition.

**About M2M Services**

M2M Services is a technology company, providing universal communicators, connectivity, and interactive services to a global network of thousands of professional alarm companies. We leverage our best-in-class engineering capabilities to deliver products of the highest quality at the most affordable price. Our footprint is spread to 30+ countries on 5 continents, serving over 5000 businesses and impacting the daily lives of more than 1 million end-users.

**Media Contact:**
marketing@m2mservices.com

MiNi-LTE-M-AV wins at the 2021 SIA New Product Showcase

# MQ03-LTE-M-FIRE-AV wins the 2021 ESX Innovation Award

![Img](https://a.storyblok.com/f/120183/1200x627/432545c691/microsoftteams-image-14.png)

**June 30, 2021** - M2M Services is pleased to announce that our MQ03-LTE-M-FIRE-AV is the proud winner of the 2021 ESX Innovation Award in the Fire/Life Safety category.

The award-winning device is a universal, 5G-ready, Sole-Path/Dual-Path, Dual SIM commercial fire communicator. It operates on the latest LTE-M networks and works with both AT&T and Verizon in the same unit, providing you with a long-term, future-proof solution. It installs in minutes and performs better at a fraction of the cost of any other product on the market. Additionally, it is bundled with a smartphone app for on-site device diagnostics and configuration. 

MQ03-LTE-M-FIRE-AV is the third product that wins the ESX Innovation Award for M2M Services following the MQ03-LTE cellular alarm communicator in 2018 and MN01-4G – the world’s smallest cellular alarm communicator - in 2016.

ESX’s Innovation Awards distinguish innovation and excellence in the industry — and identify the next-gen products and services that will offer significant opportunity for growth. Companies that serve the electronic security and life safety industry are encouraged to enter products/services that benefit end users’ experience and those that benefit dealers, integrators or monitoring companies’ top line revenues and bottom-line results.

Have a look at [ESX press release|newtab](https://esxweb.com/2021-esx-innovation-award-winners-revealed/) for the official 2021 ESX Innovation Awards announcement and learn more about the award and all the winners in this year’s edition. 


**About M2M Services**

M2M Services is a technology company, providing universal communicators, connectivity, and interactive services to a global network of thousands of professional alarm companies. We leverage our best-in-class engineering capabilities to deliver products of the highest quality at the most affordable price. Our footprint is spread to 30+ countries on 5 continents, serving over 5000 businesses and impacting the daily lives of more than 1 million end-users.

**Media Contact:**

marketing@m2mservices.com


MQ03-LTE-M-FIRE-AV wins the 2021 ESX Innovation Award

**The 3G/CDMA sunset is fast approaching. Are you prepared?**

![Img](https://a.storyblok.com/f/120183/1200x628/71ac5d3bdb/website-2022-jan.png)

The immediate sunset of AT&T's and Verizon's 3G/CDMA networks will prompt the [upgrade of landline and cellular communicators](/products-residential/mn01-series) across millions of residential and commercial accounts. **AT&T is planning to retire its 3G/CDMA network on February 22, while Verizon will shut it down by the end of 2022**. The migration to the more efficient 4G LTE network will provide major advantages such as faster speed and increased reliability.

Despite the numerous benefits of this transition, the sheer volume of devices in need of replacement in such a short timeframe is expected to stretch the resources and capacity of alarm companies nationwide. The costs alarm companies will incur include the purchase of the hardware and the time and effort required for the physical replacement of the cellular devices. In addition, the same number of devices will need to be replaced once again when the next 4G LTE sunset takes place.

In the light of those events, we created the perfect solution for you: a unique Hardware-as-a-Service business model where you get a **free 5G-ready residential alarm communicator** that comes with a **lifetime warranty** and **free upgrades in any future technology sunsets**. You only pay for the cellular service. [MiNi-LTE-M-AV](/products-residential-usa/mini-lte-m-av) is an award-winning, fully-featured device, designed to increase the longevity of your accounts, improve your bottom line and help you sign customers in the most fringe areas.

Skip the 3G/CDMA sunset. And the next ones. **For free**.

[Learn more about MiNi-LTE-M-AV](https://m2mservices.com/news-and-events/mini-lte-n-av-wins-at-the-2021-SIA) or place an order now!

**About M2M Services**

M2M Services is a technology company, providing universal communicators, connectivity, and interactive services to a global network of thousands of professional alarm companies. We leverage our best-in-class engineering capabilities to deliver products of the highest quality at the most affordable price. Our footprint is spread to 30+ countries on 5 continents, serving over 5000 businesses and impacting the daily lives of more than 1 million end-users.

**Media Contact:** 

marketing@m2mservices.com


The 3G/CDMA sunset is fast approaching. Are you prepared?

# M2M Services Acquires Uplink Security

![Img](https://a.storyblok.com/f/120183/3557x2000/9bb1b917e9/uplink-image.png)

M2M Services is pleased to announce it has acquired one of the U.S. security industry pioneers, Uplink Security based out of Atlanta, GA. The transaction is an acquisition of substantially all assets of the Uplink Security business from its former owner, Sierra Wireless. 

M2M Services and Uplink Security will continue to operate as distinct brands and fully support their respective solution offerings, powered by M2M’s [award-winning technology](/about). The two teams will continue to provide best-in-class solutions to their respective growing lists of security industry partners.

The commercial burglary and residential burglary & fire radios – the [MiNi](/products-residential-usa/mini-lte-m-av) and [MQ](/products-residential-usa/mq03-series) series – will continue being offered by M2M Services under the M2M brand through the partner channels across the United States. 

**About M2M Services**

M2M Services is a technology company, providing universal communicators, connectivity, and interactive services to a global network of thousands of professional alarm companies. We leverage our best-in-class engineering capabilities to deliver products of the highest quality at the most affordable price. Our footprint is spread to 30+ countries on 5 continents, serving over 5000 businesses and impacting the daily lives of more than 1 million end-users.

**Media Contact:**
marketing@m2mservices.com

M2M Services Acquires Uplink Security

# M2M Services and Alula Join Forces to Redefine the Future of Smart Security Solutions

![Img](https://a.storyblok.com/f/120183/1366x768/d639b21f04/banner-website-alula-m2m_2-10.png)

We are pleased to announce the merger of M2M Services, an award-winning provider of universal alarm panel communicators, connectivity, and interactive services, with Alula, a leader in the smart security and Internet of Things (IoT) industries. Operating under the name M2M Services, the combined entity will leverage the strengths of both companies. The merger marks a significant achievement in the industry, creating a company with unrivaled products and services that cater to the ever-evolving demands of the smart security market and the professionals who serve it.

The combined companies will be led by Peter Tzvetkov, CEO of M2M Services. Dave Mayne, President of Alula, will lead North America operations and oversee global sales and marketing. Gregg Waldon, CFO of Alula, will manage financial operations for the combined business. The company will have US headquarters in St. Paul, Minnesota and global headquarters in Sofia, Bulgaria. 

"This merger represents a strategic move to position ourselves as the premier market leader in the smart security industry,” said Peter Tzvetkov. “We are excited about the future and the offerings we’ll provide to both our current and prospective customers, making available unmatched security solutions that provide  peace of mind and seamless control over the connected environments they create and monitor."

Dave Mayne stated, “The merger with M2M opens up new horizons for Alula as we combine our expertise to set new benchmarks for quality, engineering and innovative security offerings. Together, we are committed to empowering our customers with advanced technologies that redefine the way they protect what matters most.” Mayne continued, “As a combined business over 1.25 million rooftops will be actively using our service platform to protect their properties and add convenience to the lives of those residing and working there. We are committed to continued innovation around the connected security market.”

**Key highlights of the merger include:**

1. *Expanded Product Portfolio:* The new business will offer an extensive range of smart security solutions that encompass cutting-edge hardware, services, and cloud-based technologies. Customers will enjoy an even broader array of products tailored to meet their unique security needs.

2. *Enhanced R&D Capabilities:* By pooling research and development resources, the new M2M Services will [accelerate the pace of innovation](/about), creating new technologies that drive the industry forward and enhance the overall user experience.

3. *Unparalleled Expertise:* The new M2M Services brings together a team of industry veterans and seasoned experts from both companies. This combined expertise will enable the company to address market challenges and anticipate future trends effectively.

4. *Customer-Centric Approach:* Both M2M and Alula share a common commitment to exceptional [customer service](/support/faq). As a merged entity, they will continue to prioritize customer satisfaction, offering responsive support and tailored solutions to meet individual needs.

Raymond James served as exclusive financial advisor on the transaction.  

**ABOUT THE NEW M2M SERVICES**
The new M2M Services will be a game-changer in the smart security industry, offering a comprehensive suite of communicators and IoT-enabled solutions that safeguard homes and businesses. By merging the strengths of M2M and Alula, the company will be positioned to deliver unmatched capabilities that redefine expectations and enhance the overall customer experience. Offering professional security providers options in smart security communications, comprehensive system solutions and security platform services is our specialty.

**ABOUT ALULA**
Alula’s award-winning security, automation and fire solutions are purpose-built for today’s independent security dealer and integrator professionals. Alula offers end-to-end alarm and interactive services, a mobile app, dealer portal, wireless security/smart system, universal communicators, translators, cameras, sensors and more. Alula’s mission is to provide differentiated security, automation and smart property solutions that help professional alarm dealers and integrators grow their business more profitably. For more information about Alula, visit https://alula.com/.

**ABOUT M2M SERVICES**
M2M Services is on a mission to accelerate the mass adoption of smart security worldwide through universal and affordable IoT solutions. The company creates simple, [innovative and dependable technology](/products-residential/mn01-series) that helps alarm companies bring smart security to every household and business around the world. The company operates in more than 50 countries on 6 continents, serving over 10,000 businesses and impacting the daily lives of millions of end-users. For more information about M2M, visit https://m2mservices.com/. 


For media inquiries, please contact:

Lynda Murphy

Murphy Knott Public Relation, Inc.

lynda@murphyknott.com

(312) 867-9177


M2M Services and Alula are Merging

# M2M Services’ Management Team Honored with the National Leadership Award at the Innovative Enterprise of the Year Contest

![Img](https://a.storyblok.com/f/120183/5785x3798/04390d6b6b/boo_9093.jpg)

At the 20th Jubilee Edition of the National Contest for Innovative Enterprise of the Year in Bulgaria, M2M Services was awarded the prestigious “Market Leadership.” The initiative, led by the Applied Research and Communications Fund with assistance from the European Commission, seeks to identify and reward companies that demonstrate innovation, adopt best business practices, and positively impact the market.

As part of this recognition, M2M Services also received the “Mark of Excellence in Innovation” for 2024. This distinction is held by over 130 leading Bulgarian enterprises and serves as a symbol of trust, quality, and forward-thinking leadership both in Bulgaria and globally.

Such awards are proof of the continuous efforts of the M2M Services team to improve the quality and complexity of their solutions while maintaining high operational standards.

With this recognition, M2M Services continues strengthening its role as a reliable partner in implementing innovative technologies and sustainable business practices.

Media Contact: marketing@m2mservices.com

M2M Services Earned Top Honors for Innovation Excellence in Bulgaria

# The 2G/3G Sunset: How LTE-M is Shaping the Future of Alarm Systems 

![Img](https://a.storyblok.com/f/120183/1200x628/8c34ab4588/2025-02-07_article.png)

The global phase-out of 2G and 3G networks presents a valuable opportunity for alarm companies to modernize their systems and embrace future-ready connectivity. Canada’s 2G/3G networks are scheduled to sunset by March 2025, urging companies to upgrade their technology. Meanwhile, Europe is steadily progressing toward a complete phase-out by the end of 2027. This transition enables companies to integrate innovative technologies, enhance service reliability, and build sustainable, long-term security infrastructures. 

**Why LTE-M is the Optimal Solution for Alarm Companies** 

LTE-M (Long-Term Evolution for Machines) is specifically designed for IoT applications, making it an ideal solution for modern alarm systems. Its adaptability ensures dependable performance across different environments. M2M Services’ LTE-M-enabled alarm communicators, including the MiNi-LTE-M-AV and MQ03 Series, deliver reliable connectivity tailored to diverse security needs. 

**Enhanced Network Efficiency** 

The MiNi-LTE-M-AV and MQ03 Series communicators ensure efficient data transmission with reliable coverage and minimal latency. They provide smooth operation for alarm signals, updates, and real-time monitoring, guaranteeing continuous communication and dependable performance, even in demanding conditions. 

**Long-Term Availability** 

LTE-M offers long-term network stability, reducing the frequency of hardware replacements. The MiNi-LTE-M-AV and MQ03 Series from M2M Services provide reliable, scalable solutions that support sustainable growth for alarm companies. 

**The Industry Shift: A Natural Evolution** 

Alarm companies are increasingly migrating to LTE-M to stay ahead of industry changes. This transition ensures scalable, robust alarm systems that can evolve with technological advancements and customer needs. 

**Advantages for Alarm Companies** 

*Seamless System Integrations* 

The MiNi-LTE-M-AV and MQ03 Series LTE-M-enabled alarm communicators seamlessly integrate with a wide variety of existing alarm panels, minimizing operational disruptions during the migration process. This compatibility allows alarm companies to scale operations and expand their service offerings without major system overhauls. 
 
*Optimized Data Transmission* 

With enhanced data efficiency, the MiNi-LTE-M-AV and MQ03 Series enable reliable and accurate transmission of alarm signals, system updates, and status reports. This ensures real-time monitoring and optimized system performance. 

**Future-Proof Your Business with LTE-M** 

The migration to LTE-M positions alarm companies for continued success by future-proofing their operations. As technology evolves, LTE-M will serve as a scalable foundation, supporting new innovations and emerging customer needs.  

Adopting the MiNi-LTE-M-AV and MQ03 Series from M2M Services allows alarm companies to enhance service offerings, boost customer satisfaction, and maintain long-term operational success. 

**How M2M Services Supports the Transition** 

With our LTE-M-enabled solutions seamlessly integrated into existing alarm systems, M2M Services helps ensure fast, reliable, and flexible connectivity with minimal disruptions. These solutions allow alarm companies to minimize downtime, improve operational efficiency, and avoid the challenges of future network sunsets. 

With operations in over 50 countries and extensive experience supporting alarm companies globally, M2M Services provides the tools and expertise needed to ensure reliable, secure, and future-ready systems. 

Contact M2M Services today to discover how our LTE-M-enabled alarm communicators can help future-proof your business. 

**Contact:** *sales@m2mservices.com* 

The 2G/3G Sunset: How LTE-M is Shaping the Future of Alarm Systems 

Latest news

Innovative communication solutions for the security industry

Testimonials

Upgrade for free, pay only for the cellular service

Residential burglary

The Reliable Dual SIM/Dual Path Communicator

Residential and Commercial Intrusion

iOS and Android apps to make your security system smarter

Interactive apps

Global presence

As one of the first Central Stations to work with M2M Services in the Unites States, we have built a great partnership with M2M Services over the past years. Thanks to their cooperative sales & support teams we have been able to offer our dealers a reliable, easy to install and economical cellular product. M2M Services strive for excellence and are always up to date with the latest trends on the market.
Thank you for all you do for us!

CMS has built a great partnership with M2M Services over the past years thanks to their cooperative sales & support teams.  M2M’s products are easy for our dealers to use and install, and they’re always up to date with the latest trends on the market.

SES has been working with M2M for about one year now.  From day one, M2M has been proactive in helping SES get our sales team trained as well as our customers.  We have regular calls with M2M to update each other on needs, ideas and how to grow business.  They had everything we needed to hit the ground running and start selling immediately.  M2M's products are not a "me too" product which has added a significant increase to our bottom line. Thank you to the entire Team at M2M for helping make this happen!


Amherst Alarm has been using M2M units for several years. We are happy with the ease of installation, reliability and service provided. They provide us with a great solution for our clients.


Our dealers love the dual-SIM communicators from M2M. They're an easy-to-install, cost-effective option for 3G upgrades. And their support team is top-notch!


Sign up for product updates, promotions, and news from M2M Services

Manage devices, choose a preferred monitoring station and billing preferences. 

M2M Dealers

Manage orders, billing preferences, RMAs and invoices.

M2M Partners

Add, manage and configure devices and customer accounts.